COVID-19 Club Policies and FAQ

*Post updated November 20, 2020.

Terminal City Club’s COVID-19 protocols are in place to ensure that we continue to provide a safe and healthy environment for all our members, guests, and staff.

Important update – effective November 8, 2020

Due to the recent public health orders, from November 8 – 23, 2020, the TCC Protocol Plan has been amended to specify that groups no larger than 6 are permitted at the Club, and that all on-site events are suspended during this period, pending further updates from our Provincial Health Officer.

Our full COVID-19 Protocol Plan (November 2020) is available for review.

VISITING THE CLUB

*Please do not visit the Club under any circumstance if you or any members of your household are ill or experiencing any symptoms, including: fever, cough, tiredness, or shortness of breath; OR if you have returned from travel outside of BC in the past 14 days.

Entry to the Club is through the front lobby only. All members and their guests must check in at the Member Services desk, regardless of how they are using the Club. All members and their guests will also be required to complete a Daily Health Declaration upon each visit; a one-time COVID-19 Policy Acknowledgement & Release of Liability must also be completed.

NEW Updated mask policy: All members and guests will be required to wear a mask in the Club at all times, except when seated at their table. Members attending the Fitness Centre will also be required to wear a mask, unless the equipment they are using has a protective barrier.

Complimentary TCC face masks are available upon request.

Updated cellphone policy: Chairs and tables are now arranged on the second floor around the main staircase. On a temporary, trial basis, this area will be available to members who need to take a call or participate in a Zoom call/meeting. Headsets are strongly encouraged. (The cellphone policy – silent use only – continues to apply in all other areas of the Club.) Please ensure ringers and notifications are set on silent while in the Club.

FITNESS CENTRE

Weekdays: 5 a.m. – 11 p.m.
Weekends: 7 a.m. – 8 p.m.
*The gym is closed daily from 1:10 – 2:30 p.m. for deep cleaning.

Do I need a reservation?
Yes; a reservation is required to use the Fitness Centre (gym, pool, squash).

How often can I use the Fitness Centre?
At this time, members may book up to three time slots a week; time slots are one-hour during peak hours and 90-minutes during off-peak hours.

When are the 90-minute time slots available?
90-minute time slots are available for the gym and pool during off-peak hours. Squash court bookings are always 90-minutes.
Gym: 5 – 11:45 a.m.; 6 – 11 p.m.
Pool: 5 – 8 a.m.; 11 a.m. – 2 p.m.; 8 – 11 p.m.

Can I bring a guest?
At this time, members may only bring their spouse and children under 19 (of the same household) as guests to the Fitness Centre.

How do I make a reservation?
Please contact Member Services:

THE GRILL & MEMBERS’ LOUNGE

Weekdays: 7 a.m. – 10 p.m.
Weekends: 8 a.m. – 10 p.m.

*The Terrace Ballroom on the second floor has also been reconfigured and set with generous space in between tables for members wishing to work or dine. Don’t forget about our Grill patio!

Do I need a reservation?
Reservations are strongly recommended, but on-demand workspace or dining requests will be accommodated if possible within distancing and capacity parameters.

Is there a limit to how many guests I can bring in?
As of November 8 through to December 7, in accordance with the current Provincial Health Order, all table seatings are limited to a maximum of six from the same household. Guests are not permitted to move between tables, even if they belong to the same party.

Is there a time limit for The Grill, Members’ Lounge, or Terrace Ballroom?
No, but reservations are strongly encouraged ahead of your visit so that we can ensure physical distancing remains possible throughout the Club as we continue to admit other members throughout the day.

How do I make a reservation?
Please contact Member Services:

CUVÉE & 1892

Cuvée and 1892 are currently closed. We look forward to re-opening these well-loved spaces as soon as it is safe.

LIONS PUB

Monday to Saturday: 11 a.m. – 10 p.m.
(Kitchen: 11:30 a.m. – 8:30 p.m.; no food service 2:30 – 3 p.m.)
Sundays: closed

MEMBER EVENTS

Member events have continued through the temporary Club closure, online on Zoom!

When will member events be held at the Club again?
It will take some time for member events to continue as they did prior to COVID-19; however, our team is working hard to reintroduce onsite events gradually, thoughtfully, and within safety parameters. Some of our smaller member-led discussion groups have held successful gatherings and continue to meet at the Club. Keep updated with our weekly e-newsletters, or by viewing the events calendar online at Member Central.

TCC2GO.COM

Meal kits, pre-made meals, pantry staples, beer and wine are available through www.tcc2go.com.

When is the deadline to order and pick-up a meal kit?
A limited number of Meal Kits are available each week. Orders are available for pick-up 48 hours after received.

I don’t see the wine that I want on tcc2go.com.
Contact wine@tcclub.com to inquire! Our cellar is open, and we are glad to assist with special requests.

PRIVATE EVENTS & CATERING

Can I book my birthday party, private dinner, team strategy session, board meeting, luncheon, etc. at TCC?
As of November 8 through to December 7, in accordance with the Provincial Health Order, TCC will not be catering any events. This will continue to be monitored and updated as more guidance is provided. For more information about our COVID-19 catering policies, visit the Catering page.

Questions?

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