COVID-19 Club Policies and FAQ

Terminal City Club re-opened at the end of May with new COVID-19 protocols in place. We remain vigilant to ensure that we continue to provide a safe and healthy environment for all our members, guests, and staff.

Our full COVID-19 Protocol Plan is available for review.

VISITING THE CLUB

*Please do not visit the Club under any circumstance if you or any members of your household are ill or experiencing any symptoms, including: fever, cough, tiredness, or shortness of breath; OR if you have returned from travel outside of BC in the past 14 days.

Entry to the Club is through the front lobby only. All members and their guests must check in at the Member Services desk, regardless of how they are using the Club. All members and their guests will also be required to complete a Daily Health Declaration upon each visit; a one-time COVID-19 Policy Acknowledgement & Release of Liability must also be completed.

Complimentary TCC face masks are available upon request.

Updated cellphone policy: Chairs and tables are now arranged on the second floor around the main staircase. On a temporary, trial basis, this area will be available to members who need to take a call or participate in a Zoom call/meeting. Headsets are strongly encouraged. (The cellphone policy – silent use only – continues to apply in all other areas of the Club.) Please ensure ringers and notifications are set on silent while in the Club.

FITNESS CENTRE

Weekdays: 5 a.m. – 11 p.m.
Weekends: 7 a.m. – 8 p.m.

Do I need a reservation?
Yes; a reservation is required to use the Fitness Centre (gym, pool, squash).

How often can I use the Fitness Centre?
At this time, members may book up to three time slots a week; time slots are one-hour during peak hours and 90-minutes during off-peak hours (starting July 1).

Can I bring a guest?
At this time, members may only bring their spouse and children (i.e. same household) as guests to the Fitness Centre.

How do I make a reservation?
Please contact Member Services:

THE GRILL & MEMBERS’ LOUNGE

Weekdays: 7 a.m. – 9 p.m.
Weekends: 9 a.m. – 9 p.m.

*The Terrace Ballroom on the second floor has also been reconfigured and set with generous space in between tables for members wishing to work or dine. Don’t forget about our Grill patio!

Do I need a reservation?
Reservations are strongly recommended, but on-demand workspace or dining requests will be accommodated if possible within distancing and capacity parameters.

Is there a limit to how many guests I can bring in?
All table seatings are limited to a maximum of six, as per provincial health regulations. For groups larger than six, reservations are required so that multiple tables may be configured appropriately. With adequate notice, the Club can accommodate groups of up to 50 with physical distancing measures in place. For more information about our COVID-19 catering policies, visit the Catering page.

Is there a time limit for The Grill, Members’ Lounge, or Terrace Ballroom?
No, but reservations are strongly encouraged ahead of your visit so that we can ensure physical distancing remains possible throughout the Club as we continue to admit other members throughout the day.

How do I make a reservation?
Please contact Member Services:

CUVÉE & 1892

Cuvée and 1892 are currently closed. We look forward to re-opening these well-loved spaces as soon as it is safe.

Is 1892 available for private events?
Yes! Please contact catering@tcclub.com or fill out this form to get the conversation started.

LIONS PUB

Weekdays: 11 a.m. – 10 p.m.
(Kitchen: 11:30 a.m. – 8:30 p.m.; no food service 2:30 – 3 p.m.)
Weekends: closed

The Pub has just received a license that will allow us to temporarily (until October 31) extend our patio.

MEMBER EVENTS

Member events have continued through the temporary Club closure, online on Zoom!

When will member events be held at the Club again?
It will take some time for member events to continue as they did prior to COVID-19; however, our team is working hard to reintroduce onsite events gradually, thoughtfully, and within safety parameters. Some of our smaller member-led discussion groups have held successful gatherings this past June and they expect to continue to meet at the Club. Keep updated with our weekly e-newsletters, or by viewing the events calendar online at Member Central.

TAKE ME HOME AND MAKE ME HOT

Meal kits, pre-made meals, pantry staples, beer and wine are available through www.takemehomeandmakemehot.com.

When is the deadline to order and pick-up a meal kit?
A limited number of Meal Kits are available each week. Orders received before 2 p.m. on Wednesdays will be fulfilled for pick-up on Friday, Saturday, or Sunday, 11 a.m. to 4 p.m. Orders placed after 2 p.m. on Wednesdays are possible, but will depend on supply.

I don’t see the wine that I want on takemehomeandmakemehot.com.
Contact wine@tcclub.com to inquire! Our cellar is open, and we are glad to assist with special requests.

PRIVATE EVENTS & CATERING

Can I book my birthday party, private dinner, team strategy session, board meeting, luncheon, etc. at TCC?
Yes! Please contact catering@tcclub.com or fill out this form to get the conversation started.

How many guests can I have?
At present, we can accommodate up to 50 people safely. Our Catering team has designed a variety of creative “physical distancing” floor plans that can be tailored to fit your event.

Questions?

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